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| Twelve years ago Rubiola Mortgage and Realty opened its doors for business. Back then, many people said it wouldn’t survive: “There was just too much competition.” The critics were partly right; plenty of tough competition well-entrenched in the mortgage and real estate industry existed in Alamo Heights and the surrounding areas. But the Rubiola brothers had a plan that would set them apart from the others. Today, 12 years later, they are seeing the fruits of their hard-work, planning and innovation. | |
| Outside-the-box thinking, staying technologically advanced and perfecting human relations has been largely responsible for the company’s growth from 12 to 55 agents since November of 2008. Part of this success can be attributed to their fundamental understanding of the consumer. | |
This understanding has led the company to detour from strict adherence to traditional real estate practices and adopt a global web-based business approach. J.C. Rubiola says “We operate in a business environment that demands the best customer service—and we provide this through a website that is easy to use and ever changing to accommodate our current and potential future clients. And we don’t stop there; we strive to provide this same level of customer service to our agents as well. The more tools we can give them to become successful, the better our company will be.” According to company spokesperson, Corie Boldt, “Research has shown that 80% of people who buy a home see it online first. This is why having a dynamic website that’s easy to use is so important.” Forward thinking in the fields of technology and human resources, the company relies on in-house web technology experts for marketing, design, and business development, and to keep pace with the ever evolving technological advances that affect the industry as a whole. And, in addition to updating their website, www.rubiola.com, they have also begun integrating an intranet for agent use that will provide frequent updates on everything from policy changes to leads. “In the end, we realize that our business depends on the success of our Realtors ® and employees, so we are more than willing to adapt to meet the needs of the ever-changing real estate market and leverage technology to do so,” says Boldt. Technology is at the forefront, but Rubiola Mortgage and Realty still maintains a casual, boutique style approach that its clients have grown to love. “We strive to make all real estate experiences effortless and pleasurable for our clients-- there’s nothing below us and nothing above us,” Corie Boldt says. This mindset is the basis of Rubiola’s successes...There is nothing below us and nothing above us. In addition to the growth in personnel, the company has established a stronger presence in Northern San Antonio by partnering with Davis Custom Homes. The company has also joined the Highland Lakes Multiple Listing Service to better service clients in and around Horseshoe Bay and surrounding areas. Relationships with a variety of industry leaders have also been established through residential and commercial transactions, and by working with relocation specialists such as Altair and EDS to help relocate HEB, AT&T and Whataburger employees. For Rubiola Mortgage and Realty, business has been good. In the midst of our nation’s economic crisis, when many people were simply terrified to invest in real estate, Rubiola Mortgage and Realty confidently opened a custom design/build company. Real estate, mortgage, construction and insurance -- Rubiola Mortgage and Realty is truly a one-stop shop. While its clients are not required to use all of its services, many find it to be of great convenience. Basically, “you need it, we’ll get it for you” is the attitude of the company, and let me tell you…it’s working! |
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507 Austin Highway San Antonio, Texas 78209 Phone: 210.828.6007 Fax: 210.828.6101 |
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